Wrangl Terms of Service

Effective: September 2026
Last updated: September 2026

These Terms of Service ("Terms") govern your access to and use of Wrangl, a service operated by App-O-Matic Labs, LLC, a North Carolina limited liability company ("Wrangl," "we," "us," or "our").

By creating an account, clicking or checking a control indicating that you agree to these Terms, purchasing a subscription, or otherwise using Wrangl, you agree to these Terms.

If you use Wrangl on behalf of a company, organization, or other business, you represent that you have authority to agree to these Terms on its behalf. In that case, "you" and "Customer" refer to that organization.

If you do not agree to these Terms, do not use Wrangl.

1. What Wrangl Is

Wrangl is a project, time-tracking, team communication, invoicing, and business-management service.

Wrangl helps you organize work and produce records based on information you and your team enter. You are responsible for reviewing the accuracy of your projects, hours, rates, costs, invoices, messages, and other business records.

Wrangl is not an accounting, tax, legal, payroll, employment, or financial advisory service. You are responsible for determining whether records and documents created using Wrangl satisfy your business, contractual, accounting, tax, employment, or legal requirements.

2. Who May Use Wrangl

You must be at least 18 years old and legally able to enter into a binding agreement to use Wrangl.

Wrangl is intended primarily for business and professional use. You may use Wrangl for your own business or on behalf of an organization that has authorized you to do so.

You may not use Wrangl if applicable law prohibits you from receiving or using the Services.

3. Accounts

You must provide accurate account information and keep it reasonably current.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account by people you authorize to use it.

An account owner or administrator may give other people access to the account and may assign different roles or permissions to them. You are responsible for deciding who has access to your account and what permissions they receive.

If you believe your account or credentials have been compromised, contact us promptly at contact@appomaticlabs.com.

4. Team Members, Resources, and Seats

Wrangl allows you to add people to an account in different ways.

Some people may have their own login and use Wrangl directly. Other people may be added only as resources whose time, work, or other information you track.

Unless the applicable plan expressly provides otherwise, each active person whose time you track counts as a seat, whether or not that person ever signs in to Wrangl.

For example, a subcontractor whose hours you enter into Wrangl counts as a seat even if that subcontractor never creates an account.

You are responsible for ensuring that people you add to your account are properly authorized and that information you enter about them is handled in accordance with applicable law.

5. Customer Data

"Customer Data" means information, records, files, messages, projects, tasks, client information, contact information, time entries, rates, costs, invoices, and other content that you or your authorized users submit to Wrangl.

As between you and Wrangl, you retain all rights you have in Customer Data.

You give Wrangl a limited right to host, store, transmit, display, process, reproduce, and otherwise use Customer Data only as reasonably necessary to provide, maintain, secure, support, and improve the Services, comply with applicable law, and carry out instructions you give us through your use of Wrangl, subject to our Privacy Policy and any applicable Data Processing Addendum.

This permission does not transfer ownership of Customer Data to Wrangl.

Wrangl does not sell Customer Data or share it for behavioral advertising.

Information About Other People

You may add information to Wrangl about clients, client contacts, employees, contractors, subcontractors, and other individuals, including people who never create a Wrangl account.

When you provide personal information about another person, you represent and warrant that you have the rights, permissions, notices, consents, or other lawful basis necessary to provide that information to Wrangl and to authorize Wrangl to process it in connection with the Services.

Where applicable privacy law treats you as a controller or business and Wrangl as a processor or service provider for Customer Data, Wrangl will process that information on your behalf in accordance with our Data Processing Addendum ("DPA").

The DPA is incorporated into these Terms whenever applicable data-protection law requires a controller-processor, business-service provider, or similar agreement.

If there is a conflict between these Terms and the DPA regarding the processing of personal data, the DPA controls.

Where applicable Standard Contractual Clauses or another mandatory data-transfer mechanism applies, those mandatory terms control to the extent required by law.

6. Your Responsibilities for Customer Data

You are responsible for Customer Data and for determining what information should be entered into Wrangl.

You must not submit information to Wrangl unless you have the right to possess, use, and process that information for the purposes for which you are using Wrangl.

Unless we expressly agree otherwise in writing, Wrangl is not designed to store highly regulated information such as:

Social Security numbers;
full payment-card numbers;
financial account passwords or credentials;
protected health information subject to HIPAA;
government identification numbers; or
other information requiring specialized regulatory safeguards that Wrangl has not expressly agreed to provide.

You should not use Wrangl as the sole repository for information that you are independently required by law or contract to preserve.

Our handling of personal information is described further in the Wrangl Privacy Policy.

7. Confidentiality of Customer Data

We will treat nonpublic Customer Data as confidential and will use it only as permitted by these Terms, our Privacy Policy, and any applicable DPA.

We do not routinely read your business records, files, or private communications.

Wrangl personnel may review Customer Data when you specifically ask us to access it in order to provide support or when we are legally required to access or disclose it.

Automated storage, processing, backup, security scanning, indexing, or other operation of the Service does not constitute manual review of your Customer Data by Wrangl personnel.

If we are legally required to disclose Customer Data, we will disclose only the information we are legally required to provide and, where legally permitted, will notify you as provided in our DPA or applicable law.

8. Plans and Features

Wrangl offers Free and paid plans.

Current prices, plan limits, features, discounts, and seat requirements are displayed on the Wrangl website and, where applicable, during signup or purchase.

The Free plan has limits on clients, projects, and seats. Paid plans provide increased limits and may include additional features such as messaging, team chat, cost information, margins, reporting, or other functionality.

We may add, modify, or remove features as Wrangl develops.

If we make a change that materially reduces the core functionality of a paid plan during a paid billing period, we will provide reasonable notice where practicable.

9. Trials

Wrangl may offer free trials of paid features or plans.

The duration of a trial and the features included will be disclosed when you start the trial.

If a trial does not require you to provide a payment method, the trial will not automatically result in a charge. You must affirmatively choose a paid subscription and provide or authorize an applicable payment method before we charge you.

At the end of a trial, paid features may become unavailable and your account may move to the applicable Free plan unless you choose a paid subscription.

We may limit trial eligibility to prevent abuse or repeated use of introductory offers.

10. Paid Subscriptions and Automatic Renewal

Paid Wrangl plans are subscription services billed monthly unless otherwise clearly stated when you subscribe.

A paid monthly subscription automatically renews each month until you cancel it.

Before you purchase a paid subscription, Wrangl will disclose the applicable plan price, seat price, recurring nature of the subscription, and any applicable discounts.

Your recurring subscription amount is based on your plan, number of billable seats, applicable discounts, applicable taxes, and any other pricing terms disclosed to you.

By purchasing a paid subscription, you authorize Wrangl and its payment processor to charge your selected payment method for recurring subscription fees and other charges authorized under these Terms until you cancel.

11. Adding Seats

If you add a billable seat during a monthly billing period, you will be charged immediately for the prorated cost of that seat for the remainder of the current billing period.

The amount charged reflects only the portion of the current monthly billing period remaining when the seat is added.

The full recurring cost of that seat will then be included in subsequent monthly subscription charges for as long as the seat remains active.

By adding a paid seat, you authorize Wrangl and its payment processor to charge the applicable prorated amount to your payment method when the seat is added.

Any applicable seat-based discount will be reflected in the pricing or billing information presented by Wrangl.

12. Removing Seats

If you remove a billable seat during a monthly billing period, you will not receive a prorated refund or account credit for the unused portion of that billing period.

Removing a seat affects future billing.

The removed seat will not be included in the calculation of your next monthly subscription charge, assuming it remains removed when that bill is calculated.

Removing a seat does not reverse or refund amounts already charged for that seat for the current billing period.

The removal of a seat for billing purposes does not, by itself, determine when a person's access to Wrangl ends. Access is controlled separately through the account's user and permission settings.

13. Multi-Seat Discounts

Wrangl may provide discounts based on the number of billable seats on an account.

The current multi-seat discount and eligibility requirements are displayed on the Wrangl pricing page or billing interface.

If your seat count changes, your eligibility for a seat-based discount may also change. Applicable discounts will be reflected in the charges and billing information presented to you.

We may change a discount for future billing periods by providing notice as described in these Terms.

14. Payment Processing

Payments are processed by Stripe or another payment provider we identify to you.

Wrangl does not receive or store your complete payment-card number.

Your interaction with a payment provider may also be subject to that provider's terms and privacy practices.

You agree to provide current and accurate billing information and authorize our payment provider to collect amounts properly due under your subscription.

If a payment cannot be completed, we may retry the payment, notify you, restrict paid features, downgrade your account, or suspend access until the payment issue is resolved.

15. Taxes

Prices shown by Wrangl may not include applicable sales, use, value-added, or similar taxes unless stated otherwise.

You are responsible for taxes arising from your purchase or use of Wrangl other than taxes imposed on App-O-Matic Labs' net income.

Where we are legally required to collect a tax, it may be added to the amount charged to you.

16. Price Changes

We may change the price of a paid plan or seat.

If a price change affects an existing paid subscription, we will provide reasonable advance notice before the new price applies.

Unless applicable law requires otherwise, the changed price will apply beginning with a future billing period identified in the notice and will not retroactively change charges already incurred.

If you do not agree to the new price, you may cancel your paid subscription before the changed price takes effect.

17. Cancellation

You may cancel a paid Wrangl subscription at any time using the cancellation method made available through Wrangl.

If you cannot access the available cancellation method, contact us at contact@appomaticlabs.com.

Cancellation prevents future subscription renewals.

The cancellation interface will tell you when your cancellation becomes effective. Unless we clearly state otherwise, cancellation takes effect at the end of the current paid billing period, and you may continue using paid features through that period.

We do not charge a cancellation fee.

Except where required by applicable law or expressly stated otherwise:

subscription payments already made are non-refundable;
we do not provide prorated refunds for unused portions of a billing period; and
removing a seat does not create a refund or account credit for the current billing period.

This does not affect the separate rule for adding seats: an added seat is charged immediately at a prorated amount for the remainder of the current billing period.

18. What Happens When a Paid Subscription Ends

When your paid subscription ends, your account moves to the applicable Free plan rather than being automatically deleted.

Under the current Free plan, one client and two projects associated with that client remain editable.

Records beyond the Free plan limits remain available in read-only form rather than being automatically deleted.

Only the account owner may sign in while the account is operating under those Free-plan limits unless the applicable Free plan provides otherwise.

Upgrading to an eligible paid plan may restore access to paid-plan functionality and retained records.

Ending a paid subscription does not itself delete your Customer Data.

19. Account Deletion

Cancellation of a paid subscription and deletion of an account are different actions.

Cancelling stops future subscription renewals and moves the account to the applicable Free plan when cancellation becomes effective.

If you want your account and Customer Data deleted, you may request deletion by contacting contact@appomaticlabs.com.

Account deletion is subject to legal, accounting, security, backup, and other retention requirements described in our Privacy Policy.

If you are an account owner, deleting the account may delete or make unavailable information associated with other authorized users or resources in that account.

You are responsible for obtaining copies of records you need before requesting account deletion.

20. Acceptable Use

You may not use Wrangl to:

violate applicable law or another person's rights;
upload or distribute malware or malicious code;
interfere with or disrupt Wrangl or systems connected to it;
attempt to gain unauthorized access to Wrangl or another customer's account;
bypass account, plan, seat, security, usage, or access restrictions;
probe, scan, or test vulnerabilities without our written authorization;
impersonate another person or misrepresent your authority;
submit Customer Data you do not have the right to possess or process;
send unlawful spam, fraudulent communications, threats, harassment, or abusive content through the Service;
use Wrangl to infringe another person's intellectual-property, privacy, confidentiality, or other rights;
scrape or systematically extract information from Wrangl except through functionality we provide for that purpose; or
use the Service in a manner that materially interferes with its operation or other customers' use.

We may investigate suspected violations and may restrict or suspend access where reasonably necessary to protect Wrangl, our customers, other people, or the Service.

21. Files and Communications

Wrangl may allow users to upload files, send direct messages, participate in team conversations, and create other content.

You remain responsible for content you upload or send.

You must not upload or distribute material that you do not have the right to use or that violates another person's intellectual-property, privacy, confidentiality, or other rights.

Wrangl does not routinely monitor or read private customer communications.

Our access to Customer Data is governed by Section 7, our Privacy Policy, and any applicable DPA.

22. AI Features

Wrangl may provide optional features that use artificial intelligence to help perform tasks, enter information, answer questions, summarize information, or interact with Wrangl.

When an AI feature uses Customer Data, Wrangl may transmit the information reasonably necessary to perform the requested task to an AI service provider acting on our behalf.

As described in our Privacy Policy, Customer Data sent to an AI provider on Wrangl's behalf may be used only to provide the requested service and not to train that provider's models where we have represented that restriction to you.

Wrangl does not use your business records to train its own generalized AI models unless we first tell you and obtain any choice or authorization required by applicable law or our Privacy Policy.

AI-generated results may be incomplete, inaccurate, or inappropriate for your circumstances.

You are responsible for reviewing AI-generated actions and results before relying on them for business, financial, contractual, personnel, billing, or other important decisions.

AI-generated responses are not legal, accounting, tax, employment, financial, or other professional advice.

23. Wrangl Intellectual Property

Wrangl, including its software, interfaces, designs, trademarks, logos, documentation, and materials provided by us, is owned by App-O-Matic Labs, LLC or its licensors and is protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use Wrangl for your internal business purposes while your account remains active.

These Terms do not transfer ownership of Wrangl or its intellectual property to you.

You may not copy, resell, sublicense, reverse engineer, or create derivative works from the Service except to the extent applicable law expressly permits such activity despite this restriction.

24. Feedback

If you voluntarily give us suggestions, ideas, feedback, or feature requests relating to Wrangl, you give us permission to use that feedback without restriction or compensation to you.

This does not give us ownership of your Customer Data, private communications, or confidential business records.

25. Third-Party Services

Wrangl relies on third-party providers for services such as hosting, databases, authentication, payments, email delivery, bot protection, push notifications, and artificial intelligence.

Some third-party services may have their own terms governing your direct interaction with them.

We are not responsible for third-party products or services that you independently connect to or use outside Wrangl.

Our Privacy Policy identifies the primary service providers currently used to operate Wrangl and explains how we share personal information with them.

26. Security

We maintain technical and organizational measures designed to protect Customer Data against unauthorized access, use, alteration, or disclosure.

No internet-based system can guarantee absolute security.

You are responsible for reasonable security practices within your own organization, including:

protecting login credentials;
controlling which people have account access;
assigning appropriate permissions;
removing access when it is no longer appropriate; and
keeping devices used to access Wrangl reasonably secure.

Additional security and data-protection obligations may be described in our DPA.

27. Availability and Changes to the Service

We work to keep Wrangl available and reliable, but we do not guarantee that the Service will be uninterrupted or error-free.

Wrangl may occasionally be unavailable because of maintenance, security issues, internet or infrastructure failures, third-party provider outages, or circumstances outside our reasonable control.

We may modify the Service as it develops.

We will use reasonable efforts to avoid materially disrupting paid customers without notice where doing so is practical.

We may discontinue all or part of the Service. If we permanently discontinue a paid Service, we will provide reasonable advance notice where practicable and address any prepaid unused fees as required by applicable law.

28. Suspension and Termination

You may stop using Wrangl at any time.

We may suspend or terminate an account if:

you materially violate these Terms;
your use creates a material security risk or threatens the Service or other users;
your use is unlawful;
required payments remain unpaid;
we are required to do so by law; or
continuing to provide the Service would expose Wrangl or others to material legal or security risk.

Where reasonable under the circumstances, we will notify you and provide an opportunity to correct the problem before terminating an account.

Immediate suspension may be necessary where an account poses an active security, legal, fraud, abuse, or operational risk.

We may terminate inactive Free accounts after providing reasonable advance notice.

Sections that by their nature should survive termination—including provisions concerning ownership, payment obligations, confidentiality, disclaimers, limitations of liability, indemnification, and dispute resolution—will survive.

29. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WRANGL IS PROVIDED "AS IS" AND "AS AVAILABLE."

APP-O-MATIC LABS DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW.

WE DO NOT WARRANT THAT WRANGL WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT CUSTOMER DATA, CALCULATIONS, REPORTS, INVOICES, AI OUTPUTS, OR OTHER RESULTS WILL ALWAYS BE ACCURATE.

YOU REMAIN RESPONSIBLE FOR REVIEWING BUSINESS-CRITICAL RECORDS AND OUTPUTS BEFORE RELYING ON THEM.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law.

30. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APP-O-MATIC LABS, LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITIES, LOSS OF GOODWILL, OR LOSS OF DATA ARISING FROM OR RELATING TO WRANGL OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO WRANGL OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(a) the amount you paid to Wrangl during the 12 months immediately preceding the event giving rise to the claim; or

(b) $100.

These limitations apply regardless of the legal theory on which a claim is based and even if we were advised that damages were possible.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

31. Indemnification by Business Customers

If you use Wrangl on behalf of a business or organization, you agree, to the extent permitted by law, to defend, indemnify, and hold harmless App-O-Matic Labs, LLC and its owners, officers, employees, contractors, and affiliates from third-party claims, liabilities, damages, judgments, costs, and reasonable legal fees arising from:

Customer Data you provide to Wrangl;
your unlawful use of the Service;
your violation of another person's rights; or
your material violation of these Terms.

This section does not require you to indemnify us for claims caused by our own unlawful conduct, gross negligence, or willful misconduct.

32. Privacy and Data Protection

Our Privacy Policy describes how we collect, use, disclose, retain, and protect personal information.

Where Wrangl processes personal data solely on behalf of a customer and applicable law requires a processing agreement, the Wrangl Data Processing Addendum applies.

You are responsible for complying with privacy and data-protection laws that apply to your collection and use of Customer Data.

Where applicable, the DPA includes provisions governing international transfers of personal data, including applicable European Commission Standard Contractual Clauses.

33. Changes to These Terms

We may update these Terms as Wrangl, our business, and applicable laws change.

If we make a material change, we will provide reasonable notice, such as by email to the account owner or administrator or through a notice in Wrangl.

The updated Terms will identify their effective date.

Where applicable law requires affirmative consent to a change, we will ask you to accept the updated Terms.

Otherwise, continuing to use Wrangl after updated Terms become effective constitutes acceptance of the updated Terms.

Changes will not retroactively alter charges already incurred or other accrued rights unless applicable law permits it and we clearly tell you.

34. Electronic Communications and Notices

You agree that we may provide notices relating to Wrangl electronically, including through email or the Service.

Electronic notices may include:

account notices;
security notices;
billing information;
subscription and renewal information;
price changes;
changes to these Terms; and
other legally required communications.

You are responsible for keeping the email address associated with your account current.

Marketing communications are handled separately and may be opted out of as described in the communication or our Privacy Policy.

35. Governing Law and Courts

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles.

Except where applicable law gives you a mandatory right to bring a claim elsewhere, disputes arising from or relating to these Terms or Wrangl will be brought in the state courts located in Mecklenburg County, North Carolina, or the applicable federal court serving Mecklenburg County, North Carolina.

Nothing in this section removes rights you may have under consumer-protection, privacy, data-protection, or other laws that cannot legally be waived by contract.

36. Assignment

You may not assign these Terms or transfer your account to another person or entity without our consent, except as part of a bona fide transfer of your business where the new owner agrees to these Terms.

We may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, or other transfer of all or substantially all of the business associated with Wrangl.

37. Force Majeure

Neither party will be responsible for a failure or delay caused by events outside its reasonable control, including natural disasters, widespread internet or infrastructure failures, government actions, labor disruptions, war, terrorism, civil disturbances, or failures of third-party infrastructure.

This section does not excuse payment obligations already incurred.

38. Severability and Waiver

If part of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

Failure to enforce a provision of these Terms does not waive the right to enforce it later.

39. Entire Agreement and Order of Precedence

These Terms, any applicable DPA, the subscription or purchasing terms presented to you when you purchase a plan or add paid features, and any additional terms expressly presented for a particular feature constitute the agreement governing your use of Wrangl.

Our Privacy Policy describes our privacy practices and should be read together with these Terms.

If a DPA applies and conflicts with these Terms regarding the processing of personal data, the DPA controls.

If applicable Standard Contractual Clauses or another mandatory data-transfer mechanism conflicts with the DPA, the mandatory transfer provisions control to the extent required by law.

If the specific pricing or subscription terms presented to you when making a purchase conflict with a general pricing statement in these Terms, the specific purchase terms presented to you at the time of purchase control for that transaction.

40. Contact

Questions about these Terms may be sent to:

App-O-Matic Labs, LLC
Huntersville, North Carolina
contact@appomaticlabs.com